Contacts
Welcome to wildlifefoxton.com. We are an independent review platform dedicated to helping New Zealand players find trusted, licensed real money online casinos. If you have questions, feedback, or business inquiries, here is how you can get in touch with our team.
How to Reach Us
The best way to contact our editorial and research team is via email. Please direct all messages to:
What You Can Write About
We welcome constructive messages regarding our platform and the online gambling landscape in New Zealand. You can reach out to us regarding:
- Questions About Our Content: If you need clarification on our review methodology, how we rank gambling sites, or our rating criteria.
- Corrections and Updates: Online casinos frequently update their terms, payment methods, and game selections. If you spot outdated or inaccurate information on our site, please let us know so we can review and correct it.
- General Feedback: Suggestions on how we can improve our guides, comparisons, or overall user experience.
- Partnership Requests: Commercial, affiliate, and business proposals from industry operators and software providers.
Response Time
Our team reviews incoming messages during standard business hours. We usually reply within a few business days. To help us handle your request efficiently, please use a clear subject line and provide as much relevant detail as possible in your initial message.
Questions About Your Casino Account
Please note that wildlifefoxton.com is strictly an independent informational and review portal. We are not a gambling operator, we do not host games, and we do not manage player funds.
We cannot access individual casino player accounts or resolve technical issues on third-party platforms. If you have inquiries or complaints regarding:
- Deposits, pending withdrawals, or payout delays
- Wagering requirements and promotional terms
- Account verification (KYC) or identity checks
- Login issues, password resets, or self-exclusion requests
Please reach out directly to the customer support team of the specific casino site you are playing with via their official live chat or support email.
Need Help With Gambling?
We advocate for safe, responsible gambling at all times. Real money gaming should remain a form of entertainment and never be seen as a source of income or a solution to financial difficulties.
If you or someone you know in New Zealand is experiencing harm from gambling, free, confidential, and professional support is available 24/7:
- Gambling Helpline New Zealand: Call free on 0800 654 655 or text 8006. You can also visit their official support website at gamblinghelpline.co.nz.